Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at https://www.opposuits.com/a/returns

In order to return your purchase to us, you'll need to buy a label in our portal at our negotiated rates. Please use this label to send the items(s) back and make sure you use a package as small as possible (the original sending box or bag is preferred).

Any promotional items or gifts must be returned with the order to receive a full refund. If the promotional items/gifts are missing from the return, you will receive a prorated refund less the cost of the promotional items/gifts retail value.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@opposuits.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

For more information, you can take a look at our support center.